Job Description
We are looking for you..!
RamadaColombo, operated under Wyndham Hotels Group which dominates the hospitality industry across the world, holds a strong reputation for their signature hospitality and personalized guest experiences offered to both local and international travelers in its journey with a skilled and passionate workforce.
FRONT OFFICE
Duty Manager
Key Responsibilities:
- Oversee daily operations of the Front Office Department.
- Ensure exceptional guest service and satisfaction.
- Manage and support front office staff, including training and development.
- Handle guest inquiries, requests, and concerns in a professional manner.
- Monitor and maintain high levels of cleanliness and organization in the lobby and reception areas.
- Collaborate with other departments to ensure seamless guest experiences.
- Assist in developing and implementing departmental policies and procedures.
Prerequisites:
- Minimum 1-3 years of experience in a managerial role in a star-class hotel.
- Strong leadership, communication, and interpersonal skills.
- Extensive knowledge of hotel operations and front office procedures.
- Proficiency in hotel management software.
- Ability to multitask and work in a fast-paced environment.
- Excellent problem-solving abilities and a proactive approach to guest satisfaction.
- Must be below 50 years of age.
An attractive remuneration package together with excellent prospects for career enhancement within the Hotel and Brand awaits you.
Email your updated CV to [email protected] on or before 02nd November, 2026
