Job Description
Now Hiring
Service Attendant, Food & Beverage
Join Cinnamon Hotels & Resorts, Sri Lanka's largest hotel chain, with a portfolio of 17 hotels and resorts in Sri Lanka and the Maldives, including the iconic US$1.4 Billion Cinnamon Life at City of Dreams Sri Lanka. As a member of John Keells Holdings PLC, one of Sri Lanka's largest listed conglomerates, we offer inspiring career opportunities.
Role Overview
As a Food & Beverage Service Attendant, you will play a key role in delivering exceptional dining experiences at Cinnamon Life by providing attentive and efficient food and beverage service, responding to guest needs, coordinating with the kitchen and bar teams, and ensuring the outlet consistently maintains high standards of service, cleanliness, and guest satisfaction.
Your responsibilities will include:
- Set up tables and prepare the outlet for service
- Take food and beverage orders accurately and promptly
- Serve food and beverages in line with service standards
- Ensure guest satisfaction by responding to requests efficiently
- Maintain cleanliness and organization of the dining area
- Coordinate with kitchen and bar teams for smooth service flow
- Process billing and handle payments accurately
Qualifications & Experience:
- Previous experience in Food & Beverage service or a similar hospitality role
- Good knowledge of food and beverage service standards
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Basic knowledge of POS systems is an advantage
- Flexible to work shifts, including weekends and public holidays
