Front of House Associate

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

ABOUT COPPER KETTLE

Copper Kettle Café is part of Fairway Holdings' expansion into food and beverage, combining the character of a distinctive café with the backing of an established Sri Lankan group.

FRONT OF HOUSE ASSOCIATE

FAIRWAY COLOMBO HOTEL, COLOMBO FORT
FULL-TIME | SHIFT-BASED | REPORTS TO: CAFÉ MANAGER

Join our café team to deliver welcoming, attentive service and help keep daily café operations running smoothly.

Key Responsibilities

  • Welcome guests, explain menu items and take accurate table and takeaway orders, clearly communicating special requests and allergy information.
  • Serve food and drinks promptly, check guest satisfaction and handle bills and payments accurately using the POS system.
  • Keep tables and service areas clean and ready, follow hygiene standards and support stock replenishment, opening and closing duties.

What We Look For

  • Café, restaurant, hotel or customer service experience is helpful, but not required.
  • Friendly communication, conversational English and a welcoming, service-focused attitude.
  • Basic numeracy and confidence learning ordering and payment systems.
  • Reliability, punctuality, teamwork and the ability to stay organised during busy periods.
  • Willingness to work rostered shifts, including evenings, nights, weekends and public holidays.

What We Offer

Competitive pay above the industry average.
Training, a professional working environment backed by Fairway Holdings, and opportunities to develop your skills and take on greater responsibility as the business grows.

[email protected]
+94 112 153 153, 070 5771506
NO.7, HOSPITAL STREET, COLOMBO 1