Management Associate - IT & Digital Transformation
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
VACANCY ANNOUNCEMENT
Position
Management Associate – IT & Digital Transformation
Location
Colombo, Sri Lanka
Contract Type
Consultancy / Contract Basis
Duration
6 Months
Application Deadline
[11th November 2026]
Send Applications To
ABOUT THE ROLE
Sri Lanka Saukydana Movement seeks a proactive and technically competent Management Associate – IT & Digital Transformation to strengthen technology systems and drive practical digital improvements across the entire organization. The position will support reliable day-to-day IT operations while identifying, coordinating and implementing digital solutions that improve organizational efficiency, information management, collaboration, reporting and service delivery.
KEY RESPONSIBILITIES
- Assess organization-wide IT and digital needs, identify gaps and recommend a realistic digital transformation roadmap aligned with operational priorities.
- Coordinate and provide day-to-day technical support for computers, software, connectivity, printers, shared systems and other ICT resources; troubleshoot issues and liaise with external service providers as needed.
- Support the selection, setup, maintenance and improvement of digital tools for administration, finance, human resources, programmes, monitoring, reporting and internal communication.
- Improve digital filing, document management, data collection, databases and information-sharing processes, including standard templates, access controls and version management.
- Support the development and maintenance of organizational digital platforms, including website-related technical coordination and integration of appropriate online tools.
- Promote information security, responsible data handling, routine backups, user-access management and basic business-continuity practices in accordance with organizational policies.
- Identify opportunities to simplify and automate repetitive workflows, improve data quality and produce useful digital dashboards or reports for management decision-making.
- Prepare practical IT guidelines, standard operating procedures, asset inventories and system documentation; maintain records of licenses, equipment and service requests.
- Build staff digital capacity through hands-on coaching, orientation sessions and user-friendly guidance, ensuring that solutions are accessible and sustainable.
- Coordinate with management and teams across the organization to monitor implementation, track results and recommend continuous improvements; undertake other related duties as assigned.
REQUIRED COMPETENCIES
- Data Analytics: Ability to manipulate, analyze, and translate complex data sets into actionable business insights using tools like Excel, Power BI etc.
- Tech Trend Awareness: Foundational knowledge of modern cloud environments, automation (RPA), data structures, and emerging AI/ML technologies.
- System & Process Mapping: Skill to dissect, document, and analyze operational workflows to identify technical gaps and optimization opportunities.
- Change Management Support: Empathy and communication skills to help internal teams adopt new digital tools and navigate organizational transitions.
REQUIRED QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Information and Communication Technology (ICT), Information Technology, Computer Science or a related field.
- At least five years of relevant professional experience in IT support, information systems, digital solutions or organizational digital transformation.
- Practical experience supporting users, managing digital platforms and databases, and implementing technology improvements across multiple functions.
- Strong problem-solving, coordination, communication and staff-training skills, with the ability to explain technical matters to non-technical colleagues.
- Experience with cloud-based collaboration tools, cybersecurity fundamentals, data management and process automation would be an advantage.
HOW TO APPLY
Interested candidates should submit the following documents:
- CV with relevant qualifications and experience
- Cover letter indicating motivation to apply
- Contact details of two non-related referees
Application Deadline: [11th November 2026]
Submit applications to: [email protected]
