Job Description
Job Title
Sales Coordinator
Company
CICRA CONSULTANCIES
Job Summary
We are seeking a highly organized and motivated Sales Coordinator to support the business development and sales activities of CICRA Consultants. The successful candidate will coordinate sales operations, manage client communications, support the preparation of proposals and quotations, maintain accurate sales records, and assist the Business Development team in achieving sales targets. The role requires excellent communication, coordination, follow-up, and administrative skills to ensure smooth and efficient sales operations.
Required Qualifications
- Bachelor's Degree or Diploma in Business Administration, Marketing, Sales, Management, or a related field.
- Minimum 2-3 years of experience in sales coordination, corporate sales, business development, sales administration, or a related field.
- Proven experience in coordinating sales activities and managing customer relationships.
- Experience in preparing quotations, proposals, presentations, and sales reports.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel and PowerPoint.
- Experience using CRM systems or sales management platforms is an added advantage.
- Experience in the consultancy, education, corporate training, or professional services sector will be an added advantage.
Required Skills and Competencies
- Excellent communication and interpersonal skills.
- Strong coordination and organizational abilities.
- Excellent customer service orientation and relationship management skills.
- Strong follow-up and negotiation skills.
- Ability to manage and prioritize tasks and meet deadlines.
- Proficiency in preparing professional emails, proposals, quotations, and reports.
- Ability to work independently and collaboratively with the Business Development team.
- Self-motivated, proactive, and results-oriented.
- High level of professionalism and confidentiality.
- Strong ability to build and maintain positive relationships with corporate clients and stakeholders.
Key Responsibilities
- Support the Business Development team in identifying and following up on new business opportunities.
- Coordinate with prospective and existing corporate clients regarding consultancy services and professional training programs.
- Handle incoming sales inquiries through phone calls, emails, social media, and other communication channels.
- Schedule client meetings, presentations, and follow-up discussions.
- Prepare and coordinate sales proposals, quotations, presentations, and other business documents.
- Maintain accurate records of leads, client interactions, sales activities, and follow-ups using CRM systems.
- Follow up with prospective clients regarding quotations, proposals, payments, and service requirements.
- Coordinate with internal teams to ensure timely delivery of consultancy services and training programs.
- Assist in preparing sales reports, pipeline updates, and performance summaries for management.
- Maintain and regularly update the corporate client database and sales pipeline.
- Support the planning and coordination of corporate meetings, networking activities, exhibitions, and promotional events.
- Monitor customer feedback and communicate client requirements to the relevant internal teams.
- Identify opportunities for repeat business, cross-selling, and client relationship development.
- Ensure all sales-related documentation is properly maintained and updated.
- Represent CICRA Consultancies professionally when communicating with clients and business partners.
More Information
Phone: 0710 600 800
No. 245 Anagarika Dharmapala Mawatha, Colombo 07
Send your CV: Email: [email protected]
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