Job Description
Job Summary
The System Administrator is responsible for installing, configuring, maintaining, and troubleshooting the company’s IT infrastructure, including servers, operating systems, networks, and user accounts. The role ensures system security, reliability, availability, and optimal performance to support daily business operations.
Key Responsibilities
- Install, configure, and maintain servers, operating systems, and IT infrastructure.
- Monitor system performance and ensure the availability and reliability of IT systems.
- Manage user accounts, access permissions, passwords, and security policies.
- Administer Windows Server, Active Directory, Microsoft 365, and related IT services.
- Monitor and troubleshoot network connectivity, LAN/WAN, Wi-Fi, VPN, and server issues.
- Install security updates, patches, antivirus software, and system upgrades.
- Identify and resolve hardware, software, and system-related technical issues.
- Provide technical support to employees and resolve IT helpdesk tickets.
- Maintain IT asset inventories, system documentation, and configuration records.
- Monitor system logs and investigate potential security incidents.
- Support the implementation of new IT systems, applications, and infrastructure projects.
Qualifications and Requirements
- Diploma or degree in Information Technology, Computer Science, or a related field.
- Minimum 5-6 years of experience in system administration or IT infrastructure support.
- Good knowledge of Windows Server, Active Directory, and Microsoft 365.
- Understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN, and firewalls.
- Experience with backup solutions, endpoint security, and system monitoring tools.
- Knowledge of virtualization technologies such as VMWare or Hyper-V is an advantage.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good communication skills and the ability to work independently and within a team.
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