Job Description
WE'RE HIRING
Care Advisor
Client engagement and partnerships
Ayubo offers doctor-led preventive care with ongoing support from a care team. As our Care Advisor, you’re the first person people speak to: you explain what we offer, guide them through enrolment and build corporate partnerships.
What you’ll do
- Answer hotline calls and chats with empathy, taking time to understand each person’s needs.
- Explain our care services clearly to individuals and families.
- Follow up, answer questions and guide people through registration and payment.
- Introduce executive health programmes to HR teams and corporate decision-makers.
- Represent Ayubo at networking events and explore referrals and partnerships.
- Share ideas with marketing on how we reach new clients.
- Keep CRM records up to date and work towards agreed enrolment targets.
- Hand over smoothly to the care team, keep information confidential and pass medical questions to our doctors.
- Appear in Ayubo’s social media content from time to time, as mutually agreed.
What you’ll bring
- Genuine empathy. People often come to us worried about their health. You listen patiently and respond with care.
- 2+ years in consultative sales, client acquisition or business development. Healthcare or wellness experience is a plus.
- Fluent English and Sinhala. Tamil is a plus.
- You explain clearly, follow through and use CRM tools with confidence.
- Initiative to find new ways to reach people, while respecting their choices.
PAY
Basic Salary + performance incentives
How to apply
Send your CV and a short introduction
Email subject: Care Advisor Application – [Your name]
Closes 30th November 2026
