Operations Officer (RMC Operations - Ratmalana)
About the Employer
Job Description
Operations Officer
RMC Operations – Ratmalana
Tokyo Cement Group is the undisputed market leader in manufacturing high quality cement, concrete and cement-based value-added products in Sri Lanka. A pioneer in every sense of the word, Tokyo Cement lays claim to a number of industry firsts, including the setting-up of Sri Lanka's first automated cement factory, operating the largest concrete network and the country's only ISO certified cement and concrete testing lab. We were also, the first local company to achieve ISO 14001 Environment Management Systems Certification and the first cement manufacturer to achieve ISO 9001 Quality Management Systems Certification.
We are looking for a self-motivated individual to join our team in the above capacity. The ideal candidate will be responsible for overseeing and optimizing the daily operations of our production and delivery processes.
Job Role
The selected candidate will play a key role in identifying new business opportunities, driving sales, managing client relationships, supporting clients with technical expertise, and ensuring high levels of customer satisfaction. This role requires close collaboration with production, logistics, and quality assurance teams to ensure efficient service delivery.
The right candidate should have:
- G.C.E. A/L qualification.
- Prior experience in a similar role will be an added advantage.
- Proficiency in computer applications, including Microsoft Office and logistics/operations-related software.
- Strong leadership qualities to manage and guide operational teams.
- Ability to make sound decisions, delegate tasks effectively, and motivate team members.
- Excellent verbal and written communication skills.
- Age below 45 years.
Key Responsibilities:
- Collaborate with planning and production teams to plan and schedule concrete supplies based on customer requirements and forecasts.
- Coordinate and plan the transportation of ready-mixed concrete to various construction sites.
- Liaise with the sales team to address customer delivery concerns and ensure satisfaction.
- Optimize delivery routes and schedules for improved efficiency and cost-effectiveness.
- Communicate with customers to ensure timely and accurate deliveries.
- Ensure proper maintenance and readiness of delivery vehicles.
- Work with the quality assurance team to promptly address any product-related concerns.
- Maintain up-to-date records of production output and delivery schedules.
- Ensure smooth day-to-day operational flow while adhering to safety and quality standards.
Successful candidates can look forward to an attractive remuneration package.
If you meet the above criteria, please send your resume outlining your relevant experience with the details of two non-related referees to [email protected] / [email protected] on or before 19th November 2026. Please mention the post applied in the subject line of the e-mail.
Manager, HR and Administration (R.M.C)
TOKYO CEMENT CO. (LANKA) PLC
No. 142-5/1, Baudhaloka Mawatha, Colombo 04.
Email: [email protected]
Website: www.tokyocement.com
