Trainee Executive Call Center - Tamil
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Call Center Trainee Executive (Tamil-speaking) - 01 Position
Fimgo Capital (Pvt) Ltd is a value-based financial services provider across the island with 07 branches. We are committed to delivering innovative financial solutions and exceptional value to our clients, with a strong foundation of integrity, expertise and excellence. We pride ourselves on shaping the future of financial success for businesses and individuals alike.
We are looking for a dynamic and customer-focused Call Center Trainee Executive (Tamil-speaking) to join our team. The ideal candidate will be fluent in Tamil, Sinhala, and English, with excellent communication and analytical skills.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Provide accurate information about our financial products and services.
- Resolve customer inquiries and complaints in a timely manner.
- Maintain accurate records of customer interactions.
- Support the team in achieving customer satisfaction and service targets.
Requirements:
- Fluency in Tamil, Sinhala, and English — both spoken and written.
- Strong communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Previous experience in a call center or customer service role will be an advantage.
- Ability to work under pressure and handle multiple tasks.
Applicants residing near Ja-Ela are encouraged to apply.
Send your resume at: [email protected]
