Job Description
EXECUTIVE - CUSTOMER RELATIONS
Myland Developments PLC is a fast-growing real estate development company dedicated to delivering affordable and high quality property solutions. With a strong focus on customer centricity, we strive to create value through transparency, innovation, and excellence in execution. As a subsidiary of Ambeon Capital PLC, a diversified investment management company, Myland Developments benefits from robust corporate governance, strategic oversight, and the strength of a well-established group with a presence across multiple sectors.
We are seeking a customer focused and detail oriented Executive – Customer Relations to manage customer inquiries, documentation, deed coordination, and after-sales processes while ensuring a smooth and professional customer experience throughout the property transfer journey.
Core Responsibilities
- Respond to customer inquiries and communications through phone, email, and in person within agreed service timelines.
- Prepare and maintain individual customer files, including agreements, settlement sheets, EP ledger cards, transfer notes, and instruction sheets.
- Coordinate with legal representatives by providing customer details required for deed preparation and review completed deeds for accuracy.
- Prepare monthly stock, sales, and advance reports accurately and within required deadlines.
- Maintain organized and up-to-date customer and operational records for easy retrieval and audit readiness.
- Support smooth administrative and after-sales processes while ensuring accuracy and minimal follow-up from management.
- Coordinate effectively with internal teams, legal representatives, and other external stakeholders to ensure timely completion of customer-related activities.
Qualifications and Experience
- Bachelor’s degree in Business Administration, Business Management, or an equivalent field.
- Minimum 2–3 years of experience in customer service, sales administration, after-sales, or a related field.
- Excellent communication and interpersonal skills with a strong customer-service orientation.
- Good attention to detail and ability to maintain accurate documentation and records.
- Strong coordination, organizational, and follow-up skills.
- Ability to prepare reports and work with deadlines.
- Basic computer literacy (MS Office and email communication).
If you are looking forward to a challenging and rewarding career, please email your CV along with two non-related referees to [email protected] to reach us on or before 10th November 2026. Please mention the position applied for in the email subject.
Human Resources Department
No.143/A/2 Kandy Rd, Kadawatha, Sri Lanka. T: 011 2 901 911
myland.lk
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