Assistant Manager - Food and Beverage | Front Office Executive
Hotel / Hospitality / Tourism / Leisure
About the Employer
Job Description
WE ARE HIRING
TAMARIND TREE GARDEN RESORT - KATUNAYAKE
Assistant Manager Food & Beverage
Key Responsibilities
- Manage daily Food & Beverage operations.
- Maintain high standards of food quality, service, and hygiene.
- Supervise, guide, and train F&B staff.
- Ensure excellent guest service and handle guest complaints professionally.
- Monitor departmental costs, stock, and inventory.
- Prepare duty rosters and manage staff performance.
- Coordinate with the Kitchen and other departments.
- Ensure compliance with hotel policies and safety standards.
Requirements
- Previous experience in a similar position in the hotel or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Good knowledge of food safety, hygiene, and F&B operations.
- Ability to work under pressure and manage multiple tasks.
- Good command of English.
Front Office Executive
Key Responsibilities
- Welcome guests and handle check-in and check-out procedures.
- Manage guest inquiries, reservations, and telephone calls.
- Provide excellent customer service and handle guest requests professionally.
- Coordinate with other departments to ensure smooth operations.
- Maintain accurate guest records and front office documents.
Requirements
- Previous experience in a hotel front office is an advantage.
- Good communication skills in English.
- Pleasant personality with a positive attitude.
- Good customer service and problem-solving skills.
- Ability to work in shifts, including weekends and holidays.
No. 01, Andiambalama Estate, Yatiyana, Minuwangoda.
[email protected] / 0701 534 648 (Whatsapp)
