Job Description
FRONT OFFICE EXECUTIVE
Location – Maharagama Branch
Employment Type – Full Time
The Executive – Front Office will serve as the first point of contact for students, parents, and visitors while ensuring professional front office operations, effective communication, and administrative coordination.
Key Responsibilities
- Welcome and assist students, parents, and visitors in a professional and courteous manner.
- Manage front office operations including walk-in inquiries, phone calls, appointments, and follow-ups.
- Provide accurate information regarding courses, schedules, and general inquiries.
- Maintain front office records, registers, and documentation.
- Coordinate with Academic, Finance, and Operations teams as required.
- Support admissions related and general administrative tasks assigned by management.
Pre-Requisites
- Minimum 2 years of experience in a similar capacity or customer care role.
- Excellent communication skills in English (spoken and written).
- Pleasant personality with strong interpersonal and customer service skills.
- Professional appearance and a positive, service-oriented attitude.
- Ability to multitask, prioritize tasks, and work under pressure.
- Basic computer literacy (MS Office / Google Workspace).
- Prior experience in an education or service-oriented organization will be an added advantage.
If you are a proactive individual eager to learn and grow, we encourage you to apply and be a part of our team.
How to Apply
Please send your updated resume with the subject line “Front Office Executive – Maharagama” to [email protected] by “30th September 2026”
Contact Us
074 177 9662
www.esol.lk
Manager-Human Resource, ESOL College, 179 Avissawella Rd, Pannipitiya.