Job Description
St. JOSEPH HOSPITAL
nTO LIVE IS A PRIVILEGE
nWE'RE HIRING
nGuest Relations Officer - GRO
nKEY RESPONSIBILITIES
n- n
- Welcome and assist patients and visitors professionally. n
- Handle inquiries, feedback, and complaints with care and confidentiality. n
- Follow up on patient satisfaction and service concerns. n
- Monitor and respond professionally to online reviews. n
- Coordinate with hospital departments to resolve concerns promptly. n
QUALIFICATIONS
n- n
- 1-2 years of Experience in hospital, healthcare, customer service, or hospitality is preferred. n
- Excellent communication skills in English and Sinhala n
- Friendly, empathetic, and patient-focused attitude. n
- Ability to work in Fast-paced hospital environment. n
APPLY NOW!
nEmail: [email protected]
nTelephone: 074 313 8972
nwww.sjhospital.lk
