Job Description
Role Overview
We are seeking a proactive and organized individual to serve as the first point of contact for our officewhile supporting day-to-day administrative operations. This is a multi-faceted role combiningfront-desk reception, calendar and schedule management, paperwork handling, and vendor andpayment coordination.
Key Responsibilities
Reception
- Greet and attend to visitors, clients, and guests professionally
- Manage incoming calls, emails, and correspondence, routing them appropriately
- Maintain a tidy, welcoming reception and common areas
- Handle incoming and outgoing mail, couriers, and deliveries
- Manage meeting room bookings and visitor logs
Calendar & Schedule Management
- Maintain and coordinate calendars, appointments, and meetings for management and teams
- Schedule meetings and confirm availability with all relevant parties
- Send reminders and resolve scheduling conflicts proactively
- Arrange travel, accommodation, and logistics as needed
Administration & Paperwork
- Prepare, file, and maintain documents, records, and reports (physical and digital)
- Handle data entry and keep records accurate and up to date
- Manage office supplies, inventory, and stock replenishment
- Liaise and contract with vendors and service providers — obtain quotes, negotiate terms, and
finalize agreements
- Manage vendor payments, track invoices, and follow up on dues and renewals
- Support expense tracking and basic bookkeeping coordination
- Ensure proper documentation and timely follow-up on all pending paperwork
Requirements
- Diploma or equivalent; prior experience in a similar role preferred
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, Outlook) and calendar tools
- Excellent organizational and multitasking abilities
- Professional, presentable, and dependable
- Ability to handle confidential information with discretion
Desirable
- Experience managing vendors and payments
- Fluency in English and Sinhala
- Knowledge of Hindi is an added advantage