Job Description

Micronet Information System (pvt) Ltd

Site Support Engineer

Horana

Key Responsibilities

  • Maintain local servers - Operating system and hardware support
  • Maintain network equipment - Switch, Firewall and routers etc
  • Manage new computer setup and other IT requirements for new staff
  • Responsible for maintenance and control of IT Hardware inventory and application licenses of customers
  • Interact with IT service providers at operational level for any connectivity troubleshooting support required
  • Perform and monitor daily backups and offsite tape storage
  • Perform other duties and special projects as assigned from time to time
  • Identify problematic areas and implement strategic solutions in time
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance

Profile

  • Degree/diploma in IT or Computer Science
  • 1-2 Years experience in Information Technology management
  • First level support knowledge in windows operating system, file and proxy servers tape drives and printers
  • Excellent troubleshooting and analytical skills
  • Strong problem solving and communication skill required
  • Outstanding interpersonal and leadership skill

Micronet Global Services (pvt) Ltd

141/7B, Vauxhall Street, Colombo 02

Email: [email protected]

Web: www.micronetglobal.com

Phone: 0117397100