Job Description
WE ARE
HIRING
Destination Manager
- We are seeking young and energetic individuals for our reputed client company based in Colombo
Responsibilities:
- Drive the development and implementation of destination-based office business plans
- Provide input and once the budget is set, monitor the pipeline and revenue budgets for the zone and initiate corrective action where required
- Collaborate with supervisor to implement forecasting methodologies and processes to achieve accurate, timely pipeline forecast
- Develop and maintain a strong sales and service culture within the business
- Drive customer satisfaction by regular monitoring and reporting
- Identify, develop, and implement strategies to achieve sales objectives for the offices for student placements
- Collaborate with Destination Client Relations Managers, Marketing to develop and implement lead generation programs including events, client office visits, web etc., ensure counselling capacity / capability as per targets and ensure consistent sales, service and client management performance standards and benchmark which are continuously improved
- Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office
- Drive and guide the offices participation in and execution of global improvement projects where applicable
Requirements:
- Bachelor's or equivalent degree
- 5 to 7 years of counselling experience preferably in the education industry and student placement sector
- 5+ years of proven ability to motivate and lead a team to achieve demonstratable outcomes
- Experience in developing business plans, budgets, and skills to monitor, review and report on progress
- Experience in working with CRM systems will be desirable
- A strong, ethical manager who acts with integrity and in the best interests of the business
- Excellent written and verbal English skills
- Strong problem resolution skills
- Respects diversity in employees
Share your updated resume to: [email protected]
