Senior Operations Specialist

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

Senior Operations Specialist

Start-Ups, BPMs, Projects

CLOUD ATLANTIC

Established in 2021, Cloud Atlantic has been supporting a successful well-established portfolio of SAAS and retail businesses across Australia, New Zealand and South-East Asia.

We offer competitive salaries and benefits, including flexible work arrangements, a monthly allowance to offset costs of working from home and comprehensive medical insurance options.

About the role

As a stand-alone Senior Operations Specialist reporting to an Australian-based Executive Management, you will play a pivotal role in enhancing operational excellence and contributing to the sustained growth of start-up businesses. You will lead initiatives to streamline processes, manage various operational and IT projects, oversee vendors and suppliers to scale up companies, and report on diverse business operational activities.

This is an excellent opportunity for someone with a robust understanding of SAAS business operations and a proven track record in delivering a range of operational improvement projects.

This new role offers the chance to work with a variety of start-up businesses across the Asia-Pacific region for Teoh Capital, a highly successful Australian private equity firm.

About You:

  • A degree in Commerce, IT, or a related field, underpinning your operational management capabilities.
  • Prior experience in a technical operational role, preferably within a SAAS business, with a proven track record of maintaining and improving operational processes.
  • Strong ability to analyze data, generate reports, and use insights to make operational improvements.
  • Excellent English communication skills for effective team and client interaction, ensuring smooth operational flow.
  • A proactive approach to identifying and solving operational challenges, enhancing efficiency and service quality.

Our employees currently enjoy working from home full-time. However, in the future, it may be necessary to work in a Colombo-based office on a hybrid basis. Therefore, this position is available to those living in Colombo.

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©2022 CLOUD ATLANTIC. ALL RIGHTS RESERVED. Due to the high volume of applications for our roles, we will respond only to candidates that have successfully progressed to the first stage of meeting with a member of our team.