Hotel Reservationist - Night Auditor

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

NUMERIX

NUMERIX

PRIVATE LIMITED

WE ARE

HIRING

HOTEL

RESERVATIONIST/ NIGHT AUDITOR

FULL TIME OFFICE BASED

REQUIREMENTS:

  • 'A' Grade for at least 1 subject in A' Level
  • 'A' Grade for English & Maths in O' Level
  • Strong communication and administration skills
  • Professional telephone manner & multitasking
  • Ability to work with computerized systems
  • Proficient with emails and other digital tools
  • Qualifications related to the hospitality service industry are preferred
  • Hotel reservations / guest service related experience will be an added advantage

KEY RESPONSIBILITIES:

  • Provide extraordinary service to guests at all times
  • Manage guest sales professionally via fax, telephone, and telex
  • Answer phone calls within three rings and handle guest inquiries effectively
  • Take reservations and ensure all details are accurate
  • Upsell accommodations to increase average room rate
  • Maintain updated computer and manual filing daily
  • Ensure special requests are actioned appropriately and in a timely manner
  • Complete Night Audit procedures and share financial information with management

WORKING HOURS

5 DAYS A WEEK

(ON SHIFT BASIS)

01:30 PM - 10:30 PM

SALARY & BENEFITS

  • Negotiable and will commensurate with skills & experience
  • Transport & Meals

CAREER PROSPECTS

Depending on skills and performance

Email your CV to: [email protected]

0721310003 | www.numerix.lk | 15/5, Col TG Jayawardena Mw,

Colombo 03