Job Description
BEACH FRONT
BANQUET & GARDEN
KAYJAY BEACH FRONT
USWETAKEIYAWA
VACANCY
ASSISTANT MANAGER HOTEL
(MALE)
KayJay
HOTELS
SRI LANKA
RESPONSIBILITIES
- ASSIST THE HOTEL MANAGER IN OVERSEEING DAILY HOTEL OPERATIONS.
- ENSURE HIGH LEVELS OF GUEST SATISFACTION THROUGH EXCEPTIONAL SERVICE.
- SUPERVISE AND TRAIN HOTEL STAFF, PROMOTING A POSITIVE AND PRODUCTIVE WORK ENVIRONMENT.
- MANAGE GUEST RELATIONS, ADDRESSING AND RESOLVING ANY ISSUES OR COMPLAINTS PROMPTLY AND EFFECTIVELY.
- ASSIST IN MARKETING AND PROMOTIONAL ACTIVITIES TO DRIVE OCCUPANCY AND REVENUE.
- MAINTAIN HOTEL FACILITIES AND COORDINATE MAINTENANCE AND REPAIR WORK AS NEEDED.
- DEVELOP AND IMPLEMENT STANDARD OPERATING PROCEDURES TO ENHANCE EFFICIENCY AND SERVICE QUALITY.
QUALIFICATIONS
- 3-5 YEARS OF EXPERIENCE IN HOTEL MANAGEMENT OR A SIMILAR ROLE.
- STRONG LEADERSHIP AND TEAM MANAGEMENT SKILLS.
- EXCELLENT COMMUNICATION AND INTERPERSONAL ABILITIES.
- PROVEN EXPERIENCE IN GUEST RELATIONS, WITH A FOCUS ON DELIVERING EXCEPTIONAL SERVICE.
- ABILITY TO WORK FLEXIBLE HOURS, INCLUDING WEEKENDS AND HOLIDAYS AND SHOULD BE A RECIDENT AROUND COLOMBO SUBURB AREA.
- PROFICIENT IN HOTEL MANAGEMENT SOFTWARE AND MS OFFICE.
- STRONG ORGANIZATIONAL AND PROBLEM-SOLVING SKILLS.
THOSE WHO MEET ABOVE REQUIREMENTS, PLEASE FORWARD THE CV
WWW.KAYJAYHOTELS.COM
