Job Description
AF Corp
TOGETHER WE GROW
WE ARE HIRING!
TECHNICAL SUPPORT ENGINEER
Are You Interest in Joining Our Award Winning Care Team?
ABOUT THE ROLE:
We are seeking a Technical Support Specialist with a background in technology or consulting. This role is ideal for someone with a methodical approach to problem solving and experience with business systems. You will work closely with a diverse team and communicate effectively in English.
KEY QUALIFICATIONS:
Systematic Problem Solving: Ability to tackle issues methodically.
- Business Systems Experience: A few years in a support role with business systems.
- Technical Knowledge: Understanding of computer setups (servers, cloud, web apps).
- Team Collaboration: Work well with developers, designers, product managers, and support engineers.
- Communication: Proficient in reporting bugs and communicating both in writing and verbally.
- Attitude: Humble, respectful, and quality-focused.
Interested candidates please email your resumes to [email protected] Please state the role you are applying for as the subject.
PREFERRED BACKGROUND:
- Technical Expertise: Experience as a programmer, IT consultant, or technical tester.
- Customer Interaction: Experience in B2B or B2C environments.
- User Setup Knowledge: Familiarity with various user environments (browsers, OS, databases, hardware).
- Independent & Teamwork: Ability to manage projects independently and collaboratively.
- IT Systems Understanding: Insight into how application setup and configuration affect functionality.
LANGUAGE SKILLS:
Fluency in English is essential for communication and collaboration in our international team.
Note: The candidate must be able to work in the Eastern Time Zone (EST).
1B, Dharmaraja Mawatha, Off Alfred House Avenue, Colombo - 03.
Contact: +94 11 779 0010
Web: www.aficorp.lk
