Client Service Associate- Work From Home (Full Time)
Customer Service / Public Relations / Call Center
About the Employer
Job Description
biz CORP
+94 113 012551
WWW.BIZYCORP.ORG
Salary starting at 70,000 LKR
Responsibilities:
- FULL TIME
- WORK FROM HOME
- WE'RE HIRING
- CLIENT SERVICES ASSOCIATE
- APPLY NOW
- SEND CV/RESUME
- [email protected]
• Coordinate with our foreign clients via call, text, and email and help them grow their business by implementing our business-building solutions.
• Attend to all client queries via texts, emails, and calls within strict deadlines.
• Ability to learn business management concepts and provide solutions to clients using those concepts and introduce built-in practice management concepts to our clients.
• Following up with client progress, generating reports on a daily basis.
• Create content (slide-decks, PDFs, documents, spreadsheets) as and when needed.
• Ability to learn new software for audit and analytical purposes to extract information from clients' databases to create management reports.
Requirements:
- Outstanding communication in both written and spoken English.
- Prior experience in communicating with clients (foreign or local) via call, email, and text.
- Fundamental computer literacy and knowledge in using Skype, Zoom, Google Docs/Spreadsheets applications.
- Experience in complaint management.
- From the total of 8 working hours, 4 work hours should be set between 6.00 AM and 5 PM Sri Lankan Time while the remaining 4 work hours should be set between 7.00 PM and 12 AM Sri Lankan Time
Benefits:
- Legitimate work at home company - Bizycorp adheres to the Sri Lankan shop and office act.
- WFH - Work from the comfort of your own home.
- Flexible - Flexible hours so you can complete the daily 8 hours (Conditions Apply).
- Off on both weekly holidays (optional to opt-in for additional compensation) and mercantile holidays.
- Exposure to our international clientele and knowledge
WE DO NOT HAVE PART-TIME JOBS AVAILABLE.
IF YOU ARE NOT COMFORTABLE SPEAKING WITH FOREIGN CLIENTS VIA ZOOM, SKYPE THEN THIS VACANCY IS NOT FOR YOU.
