Sales Coordinator - Ja Ela
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
Sales Coordinator
Office Location: Ja_Ela
We are looking for an experienced and well-organized Order Fulfillment Officer to manage orders, ensure their prompt delivery, and provide the necessary support to the customers and the sales team. The successful candidate will become the point of reference for customers and colleagues alike by keeping schedules and providing feedback, documentation, and information.
Responsibilities
- Manage the orders and ensure their prompt delivery
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness / Inform clients of unforeseen delays or problems
- Assist in the preparation and organization of promotional material or events
- Ensure adherence to laws and policies catering to customer phone calls and divert the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders
- Handling customer concerns and complaints in a timely manner
- Establishing a positive rapport with all clients and customers in person or via phone
Requirements and skills
- BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office/Excel/PPT)
- Proficiency in English
- Excellent verbal and written communication skills
- A team player with high level of dedication
If you're interested, please apply by sending your resume to [email protected] within 10 days of this advertisement, indicating the position applied for in the subject line of the email.
