Junior Executive - Customer Conservation

Customer Service / Public Relations / Call Center

About the Employer

Job Description

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Join AIA Insurance for a lucrative and fulfilling career

Junior Executive - Customer Conservation

Roles and Responsibilities

  • Achieve annual individual revival target by reviving lapsed and paid-up policies.
  • Follow through annual standing order target.
  • Involve in Premium Holiday policy management to win back premium holiday policies on a monthly basis in the given base.
  • Carry out Revival Year Premium (RYP) target by monitoring policies in the grace period.

Candidates are required to have

  • A sound educational background with good A/L results.
  • Minimum 2 years of experience in customer care or recovery.
  • Excellent communication skills in both English and Sinhala Languages.
  • Strong relationship management skills.
  • Hardworking abilities with the ability to work under pressure.

If you are interested, send your CV to [email protected]

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