Job Description
FIELD SERVICE EXECUTIVE – Hero
Abans Auto (Pvt) Ltd.
Abans Auto is a leading automotive retailer in Sri Lanka, specializing in the assembly, marketing, and distribution of two-wheelers and four-wheelers. Abans Auto is Sri Lanka’s exclusive authorized distributor of Hero in Sri Lanka. Abans Auto operates signature workshops in Peliyagoda, Panadura, Jaffna, Gampaha, and Kurunegala to cater to our customers’ service needs. Through these workshops and over 450 service and spare part outlets, customers are assured that their vehicles are maintained to the highest standards. With a commitment to excellence and innovation, Abans Auto has established itself as a key player in the automotive industry.
Required Skills and Competencies:
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal.
- Knowledge of service and warranty management processes.
- Proficiency in audit and reporting practices.
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint) for service reporting and presentations.
Experience and Qualifications:
- Prior experience in service or field operations, preferably in the automotive industry.
- Familiarity with warranty processes, service standards, and dealer management.
- Diploma or degree in Engineering, Automobile or a related field.
- Location – All Island.
