Specialist / Senior Executive - Learning and Development (Trainer) Full Time
Human Resources / Recruitment / Training
About the Employer
Job Description
Key Responsibilities Include:
- Develop comprehensive training programs focused on enhancing communication skills, including verbal and written communication, active listening, conflict resolution, and presentation skills.
- Create and implement behavioural training modules aimed at improving interpersonal skills, emotional intelligence, assertiveness, resilience, and teamwork.
- Collaborate with trainers and subject matter experts (both in-house and external) to organize and facilitate training sessions.
- Support the development and updating of training materials and resources.
- Ensure training content aligns with learning objectives and is engaging and effective.
- Coordinate internal and external training sessions, including venue management, scheduling, and arrangements (when applicable).
- Facilitate engaging and interactive training sessions using a variety of methodologies, such as workshops, role-playing exercises, simulations, case studies, and e-learning platforms.
- Adapt training techniques to meet the diverse learning styles and needs of participants, ensuring a positive and impactful learning experience.
- Conduct thorough needs assessments and skill gap analyses to identify training needs within different departments and levels of the organization.
- Evaluate the effectiveness of training programs through participant feedback, performance metrics, and post-training assessments. Continuously refine and improve training content and delivery based on feedback and outcomes.
- Evaluate, select, and manage relevant vendors and tools for learning and development programs and initiatives (where appropriate).
- Collaborate closely with HR business partners, department heads, and other stakeholders to align training initiatives with organizational goals and strategies.
- Provide individual coaching and consultation to employees seeking to improve specific communication or behavioural skills, offering personalized development plans and constructive feedback.
- Manage calendar invitations, participant communication, and pre-training logistics.
Qualifications/Criteria:
- Holds a Bachelor’s degree in a relevant field from a recognized institution/university.
- Proven experience (3 years) as a communication trainer, behavioural trainer, or similar role, with a strong track record of designing and delivering successful training programs.
- Certifications in Training and Development is an added advantage.
- Expertise in communication strategies, behavioural theories, adult learning principles, and training evaluation methods.
- Excellent facilitation, presentation, and interpersonal skills with the ability to engage and inspire diverse audiences.
- Proficiency in MS Office Suite, learning management systems (LMS), and other training delivery platforms.
- Strong organizational skills with attention to detail and the ability to manage multiple projects simultaneously.
- Ability to thrive in a fast-paced, collaborative environment with a commitment to continuous learning and professional development.
- Preferred:
- Basic instructional design knowledge and familiarity with relevant tools of Exposure to the BPO/KPO industry.
How to Apply
- Please visit our career portal at www.healthreconconnect.com/careers/, select the relevant vacancy and click on the 'Apply Now' button to apply.
- Your application would NOT be considered without a CV on file.
- Please review the criteria and other information listed on this job advertisement thoroughly prior to applying.
- All applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted due to the large volume of applications we receive. Thank you for understanding.
About HealthRecon Connect®
HRC Labs was established to lead the technological transformation of HealthRecon Connect (HRC). Propelled by the deep domain expertise and industry-leading service capability of HealthRecon Connect, HRC Labs focuses on enhancing the efficiency of healthcare delivery through automation solutions for healthcare providers. Our tools sustainably improve clients' operating margins and cash flows by compressing their working capital cycle and reducing their administrative burden.
HealthRecon Connect is an Equal Opportunity Employer.
56, Dudley Senanayake Mawatha, Colombo 08, Sri Lanka.
+94 11 328 827 / 113 628 239 / 740 366 771 (WhatsApp Inquiries Only)
General Inquiries: [email protected]
Career Related Inquiries: [email protected]
