Job Description
ABOUT US
HNB Investment Bank (HNBIB), a fully owned subsidiary of Hatton National Bank PLC, is one of Sri Lanka's premier Investment Banks. Leveraging the strength and stability of our parent company HNB, we serve a diverse clientele across multiple sectors, cementing our reputation as a trusted leader in Sri Lanka's capital markets.
HNB Investment Bank delivers a full spectrum of services encompassing Stockbroking, Government and Corporate Debt Trading (Treasury Bills, Bonds, Debentures), and Equity Capital Market offerings including IPOs and Private Placements. We extend our financial expertise to Mergers & Acquisitions, Corporate Advisory, and Equity Research, providing seamless end-to-end solutions that empower clients to effectively navigate their evolving financial landscape.
Join our elite team at HNBIB, where you will work alongside the nation’s most qualified and experienced investment banking professionals. Discover unparalleled opportunities for both career advancement and personal growth in a dynamic financial environment.
POSITION OVERVIEW
We are seeking a dynamic individual to join our IT Department as a Junior Executive – System Support. In this role, you will be the first point of contact for internal and external system users, ensuring seamless technical support, timely system maintenance and efficient operational reporting.
KEY RESPONSIBILITIES
- Provide first-line technical assistance to internal departments and external clients.
- Troubleshoot system issues and follow through with resolution in a timely and efficient manner.
- Ensure smooth execution of daily operations including Beginning of Day (BOD) and End of Day (EOD) processes.
- Generate routine system reports and assist in preparing ad hoc reports as requested by business units.
- Maintain organized records of system-related customer interactions and issue logs.
KEY QUALIFICATIONS & SKILLS
- BSc Degree or Higher National Diploma in Information Technology or Business.
- Strong interpersonal skills in listening, problem solving, assertiveness, decision making and negotiation.
- Ability to work independently with minimum supervision in a team environment.
- Excellent Communication skills in Sinhala and English; Tamil is an added advantage.
- Ability to work in a team environment with a can-do attitude and a willingness to learn new technologies.
An attractive remuneration package will be offered based on experience and qualifications, along with opportunities for professional growth.
Send your resume to [email protected]. Please state the position you are applying for in the subject line.
