Job Description
Assistant Manager
Join a leading Destination Management Company, where excellence and professionalism define our operations. We are looking for a reliable and motivated Assistant Manager to support our dynamic team in achieving organizational goals.
- Position: Assistant Manager
- Employment Type: Full-time
- Salary: To be discussed during the interview
Key Responsibilities
- Lead and manage a dynamic team to ensure the smooth operation of our tourism services.
- Develop and implement strategies to optimize customer satisfaction and loyalty.
- Oversee daily operations, including coordinating with various departments to achieve company goals.
- Generate comprehensive reports to assess performance and identify areas for improvement.
- Handle escalated customer issues with professionalism and efficiency.
- Monitor industry trends and competition to adapt strategies accordingly.
- Collaborate with senior management to set and achieve business objectives.
- Maintain budgetary control and ensure cost-effective operations.
Requirements:
- Minimum of 5 years of experience in the travel industry.
- Excellent command of the English language, both written and verbal.
- Strong interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Exceptional communication skills, both internal and external.
- Demonstrated ability to work effectively within a team environment.
- Proven leadership skills, with the ability to inspire and motivate others.
- Expertise in report generation and analysis.
- Excellent problem-solving and decision-making abilities.
- Thorough knowledge of the travel industry, including fares and markets.
- Prior experience in budget and cost management.
- Knowledge in information technology (IT) is considered an added advantage.
The successful candidate would be offered a competitive package based on his/her qualifications and work experience. Applications with detailed Curriculum Vitae and contact details of two non-related referees should reach to the following E-mail.
APPLY NOW
- Please forward your detailed CV within 14 days of this advertisement to [email protected].
- Please indicate the position applied for in the subject line of the email.
House of Travels & Tourism (Pvt) Ltd
No.220, High Level Road, Colombo 06.
