Assistant Manager | Butler

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

Based in Haputale

Maitland and Knox Heritage Hotel Manage three luxury boutique hotels “The Galle Fort Hotel”, “Thotalagala Bungalow” and “The Warden’s House” which are some of island’s best boutique hotels with a deft combination of history, luxury and serenity.

Thotalagala Bungalow is steeped in history and is one of the first 19th century tea planter’s bungalows in Sri Lanka. Thotalagala offers guests a completely immersive and utterly indulgent experience.

ON THE LOOKOUT FOR BELOW POSITIONS

ASSISTANT MANAGER

Responsibilities:

  • Support the Manager in daily operations of the bungalow
  • Oversee guest experiences and ensure exceptional service standards
  • Coordinate housekeeping, food & beverage, and front office teams

Prerequisites:

  • Prior experience in a boutique hotel or luxury hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to lead a team with confidence and empathy

BUTLER

Responsibilities:

  • Welcome and attend to guests with warmth and professionalism
  • Anticipate guest needs and provide tailored service with attention to detail
  • Coordinate with kitchen, housekeeping, and other departments for smooth service

Prerequisites:

  • Previous experience as a butler or in high-end guest service roles
  • Polished communication and presentation skills

If you believe you have what it takes to be a part of our star-class team, please share your CV with [email protected] mentioning the position applied for.

Maitland and Knox Heritage Hotels is an equal-opportunity employer committed to diversity in the workplace. We invite applications from all qualified individuals.

www.thotalagala.com