Public Relations Officer (Floor Management) - Wattala
Media / Advertising / Communication
About the Employer
- Hemas Holdings PLC
Sri Lanka
Job Description
JOB PROFILE
- Handle inquiries and service requests, providing accurate information to customers in person, over the phone, or at the reception counter.
- Guide patients after their consultation, directing them to the necessary departments (Pharmacy, Investigation, Radiology) and have supporting conversions.
- Coordinate patients and visitors at the OPD, ensuring they reach the appropriate departments while managing the scheduling of consultants and paramedical services.
CANDIDATE PROFILE
- GCE A/L or a professional qualification in Public Relations/Marketing.
- 1–2 years of experience in Public Relations, Customer Service or Front Desk Operations within a service sector organization. Experience in a hospital or hotel setting is a definite advantage.
- Strong verbal and written communication, active listening and customer engagement abilities.
- Ability to multi-task, manage patient interactions efficiently and coordinate with different hospital departments.
If you are interested, please send in your detailed CV along with names and contact details of two non-related referees within 7 days of this advertisement to:
Head of Human Resources
HEMAS HOSPITALS (PVT) LTD.
389, Negombo Road, Handala, Wattala. / 647, Pannipitiya Road, Thalawathugoda.
Email: [email protected]
Tel: 011 7 888 888
Online applications preferred on www.hemashospitals.com
- The helping hand for healthful living because every Sri Lankan matters to us -
