Service Marketing Team Lead

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

SERVICE MARKETING TEAM LEAD

(ORUGODAWATTA)

Established in 1945, United Motors Lanka PLC stands as one of Sri Lanka's pioneering automobile companies representing some of the most prestigious global brands in automobiles and related products. UML also has earned its place among the most recognized entities by LMD and also rated in the top 25 listed companies by Business today in the past.

Calling all ambitious individuals ready to embark on an exciting journey and become a part of our passion-driven workforce where growth & success are our driving forces.

KEY RESPONSIBILITIES:

  • Provide leadership and direction to a service marketing team, coach and mentor.
  • Supervise the service marketing team to achieve performance targets.
  • Manage team performance, workflow and analysis.
  • Continuously pursue and implement system and process improvements.
  • Plan, develop and implement new and revised service marketing programs, policies and applications.
  • Create, direct and execute practice priorities that pertain to the call center with regard to team development.

QUALIFICATIONS:

  • Diploma or an equivalent qualification in Marketing, Business Management, or a related field.
  • Minimum 3 years of experience in a call center or customer coordination role.
  • Excellent verbal and written communication skills in English and Sinhala.
  • Strong organizational and multitasking abilities.

An attractive remuneration package, including a comprehensive medical scheme, along with excellent career development opportunities await the selected candidates.

Canvassing in any form will be a disqualification. If you are confident that you satisfy the above requirements, please email your resume to reach us within 07 days of this advertisement.

Send your cv to below address or email

General Manager - Human Resources and Administration
United Motors Lanka PLC
100, Hydepark Corner, Colombo 02 | [email protected]