Service Advisor - Nissan Workshop – Peliyagoda / Kitulwatta | Yamaha Motorcycle Workshop
About the Employer
Job Description
Service Advisor
Nissan Workshop – Peliyagoda / Kitulwatta
Yamaha Motorcycle Workshop – Union Place Co.02
Who Are We?
Boasting a rich heritage of more than 75 years in the Automotive industry, Associated Motorways (Pvt) Ltd. (AMW) are the authorized agents for vehicle brands such as Nissan, Suzuki, Renault, Yamaha and New Holland tractors, supported by AMW Capital Leasing & Finance. The company is also a major manufacturer and exporter of industrial tyres since its inception. AMW is also the exclusive distributor of Castrol Lubricants represented by a strong dealer network, island wide. The company is a fully owned subsidiary of the Al-Futtaim Group, U.A.E.
As a Service Advisor for Nissan, you will:
- Welcome Passenger Vehicle customers and guide them through the vehicle servicing process with professionalism.
- Coordinate with technicians, generate repair estimates, and manage job approvals.
- Monitor job progress, ensure timely vehicle delivery, and handle customer communication throughout.
- Prepare invoices, collect payments, and support workshop revenue targets.
- Record service activities in SAP, ensure compliance, and participate in continuous training.
As a Service Advisor for Yamaha Motorcycles, you will:
- Welcome Two-wheeler customers and assist with service requests and estimates.
- Work closely with the workshop team to ensure efficient job scheduling and delivery.
- Handle warranty processing, technical concerns, and minor customer complaints.
- Ensure accurate job card entries, SAP updates, and post-service follow-ups.
- Promote service packages and accessories to enhance customer retention and satisfaction.
What equips you for the role
- Diploma in Automobile or Mechanical Engineering.
- 1-2 years in technical and customer service roles in a recognized service workshop.
- Technical knowledge (passenger vehicles or Two-wheelers).
- Excellent communication and customer service.
- Familiarity with SAP systems and Microsoft Office.
- Self-driven, dependable, detail-oriented, and a strong team player.
Why Join Us?
- Represent top-tier automotive and motorcycle brands – Nissan, Suzuki, Renault & Yamaha.
- Be part of a vibrant and customer-focused service team.
- Access to structured training and growth opportunities within the industry.
If you fit the role above, please send your CV to [email protected] within 14 days of this advertisement.
