Job Description
Vacancy
Credit Controller
ELLA – ROSE (PVT) LTD is a BPO Company, providing Finance and other related back-office services to foreign clients. We are looking for a young, dynamic, and energetic team player to join our Finance Team based in Sri Lanka to fill the vacancy of Credit Controller to be allocated to our clients.
The position will be on a contract basis renewable up to two years. (Initial contract period would be for one year which can be renewed for another one year at the end of the first year). If you are interested in and are having the following prerequisites, we welcome your applications together with non-related referees within 7 working days from the date of this advertisement to [email protected].
Please mention the position you applied for in the subject line of the e-mail.
Credit Controller
Key responsibilities:
- Maintaining the regular paying customer report with the help of Accounts team.
- Following up of gocardless cancellations and failed payments with the Account Managers and ensuring the relevant payment is collected within the same month.
- Offering discounts as per the pre-approved discount rates to the customers who stop paying and wishing to discontinue.
- Documenting the reasons for payments not collected during the month.
- Checking the accuracy of the invoices generated for the new customers with the sales order form signed by the customer.
- Ensuring the collection of set-up fee and all the hardware sale prior to installation or as agreed by the senior management.
- Adding the new customers to the regular customer report with relevant information and ensure that all subscriptions are collected regularly as per regular customer collection procedure.
Qualifications, experience and skills required:
- Diploma or degree in Accounting / Finance or any relevant area
- Minimum 2 years of experience in customer service, sales, collections or related field
- Good knowledge in collection processes
- Strong verbal and written communication skills in English
- Good verbal communication skills in Tamil would be an added advantage
- Strong analytical skills
- Proficiency in MS Word and MS Excel
- Proactiveness and attention to detail
- Ability work according to UK hours 1.30pm to 10.30pm
ELLA – ROSE (PVT) LTD
No.30, Dharmarama Road,
Colombo – 06
www.ella-rose.net
