Job Description
We are hiring
TECHNICAL PROJECT COORDINATOR
Be a part of our growth story... Join a dynamic team
TS Technologies (Pvt) Ltd is a leading IT Solutions provider helping businesses to improve their customer experience and efficiency.
Job Responsibilities
- Act as the central point of contact for customer-reported issues, ensuring timely acknowledgment, logging, and resolution in line with defined SLAs.
- Coordinate with internal / external teams to ensure smooth delivery, RMA process.
- Maintain an accurate database of support agreements, proactively initiating renewal processes ahead of expiration to ensure continuous service coverage.
- Plan and allocate technical resources efficiently to ensure timely execution of scheduled maintenance activities, installations, upgrades, and other project-related tasks.
- Assist the technical team with administrative tasks and client follow-ups.
- Organize and lead daily stand-up meetings to ensure team alignment, track progress, identify blockers, and maintain momentum on ongoing tasks.
- Schedule and facilitate regular project meetings with stakeholders to review milestones, discuss risks, align on deliverables, and track overall project status.
Qualifications
- Preferably a Degree in project management or Certified Associate in Project Management (CAPM)® qualification.
- Prior experience in a project coordination or administrative role is an advantage.
- Excellent written and verbal communication skills in English and Sinhala.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Customer-focused mindset with strong problem-solving skills.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to make a real impact on the growth of the company.
Send over your CV: [email protected]
