Job Description
WE ARE HIRING!
Join Our Team at Align Dental Care
We are pioneers in Dental Care Services with 14 years of experience providing excellent dental care. To continue our commitment to high quality services, we are seeking skillful, efficient, and energetic individuals to join our team at Dehiwala and Ward Place.
Position: Receptionist
Responsibilities
- Manage the admission process and customer registration
- Handle appointment reservations and service requests
- Coordinate with doctors and internal departments to ensure smooth operations
- Handle billing processes, including generating invoices, collecting payments, and ensuring accurate financial records.
- Maintain accurate records and documentation
- Provide exceptional customer service and support
Requirements
- Strong communication and interpersonal skills with a good command of English; ability to speak Sinhala or Tamil is essential
- Proficiency in MS Office Packages
- Ability to work late hours
- Minimum of 1 year of experience as a receptionist; experience in Health Care is a plus
- Ability to work effectively as part of a team
- Ability to handle multiple tasks efficiently
- Trainees also will be considered, (Ex: School leavers)
Position: Call Centre Agent
Responsibilities
- Maintain effective telephone etiquette and professionalism with all internal and external parties.
- Coordinate with various departments to ensure seamless communication and coordination in delivering exceptional service
- Answer all calls and schedule appointments efficiently
- Screen incoming calls, direct them to appropriate departments, and ensure accurate and complete messaging if required
- Update the system with accurate and timely information
Requirements
- Age below 35 years
- Minimum 01 year experience in similar capacity in a health sector
- Fluency in Tamil, English & Sinhala
- Pleasing personality with good interpersonal skills
- Computer Literacy
- Trainees also will be considered, (Ex: School leavers)
How to Apply
Apply within 10 days with your CV and photo, mentioning “Receptionist” or “Call Center Agent” in the subject: [email protected]
