Application Support | Business Analyst
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
Application Support/ Business Analyst
Key Responsibilities:
- Provide end user support for the different types of software applications including core banking application.
- Coordinate with software vendors and in-house teams and find solutions for various matters arising from user departments.
- Discuss user requirements (related to various business processes), prepare requirement documents coordinate with relevant stakeholders to get those requirements developed and delivered.
- Manage and maintain task lists with their status and prepare reports to the management on daily / weekly / monthly basis.
- Conduct User Acceptance Testing (UAT) processes and arrange live deployments of various application software modifications / error corrections and version upgrades.
- Manage multiple projects/ tasks related to IT software applications simultaneously.
Key Requirements:
- Bachelor’s degree in Computer Science, IT, or a related field, or any other equivalent qualification.
- 2+ years of experience in Financial / Banking industry in IT Application Support / Business Analysis / Software Quality Assurance / Software Development fields.
- Experience in business domains such as Leasing, Loans, Gold Loan, Fixed Deposit and Savings products.
- Experience in Microsoft SQL server and proficiency in writing SQL queries.
- Multitasking and independent work capability, with the ability to drive projects with minimal supervision.
