Customer Experience Specialist - Full Time
Customer Service / Public Relations / Call Center
About the Employer
Job Description
WE ARE HIRING
Full Time
CUSTOMER EXPERIENCE SPECIALIST
Why You’ll Love This Role
Passionate about customer service? Thrive in a fast-paced environment? As a Customer Experience Specialist, you'll be the voice of Gusta—ensuring every customer feels heard, valued, and supported.
What You’ll Be Doing
- Be the First Point of Contact – Assist customers via phone, email, chat & social media.
- Solve Problems – Handle inquiries, resolve issues, and turn complaints into solutions.
- Ensure Service Excellence – Maintain high customer satisfaction and gather feedback.
- Keep Things Organised – Document interactions and insights to improve service.
- Collaborate & Innovate – Work with different teams to enhance the customer experience.
What You Bring to the Table
- 1–3 years of experience in customer service.
- Exceptional English communication skills – confident & engaging.
- Strong problem-solving skills with a customer-first mindset.
- A team player who thrives in a collaborative environment.
Why Join Us?
- A supportive team that values your input.
- Opportunities for career growth & development.
- A dynamic work environment where no two days are the same.
- A role where your impact truly matters!
APPLY NOW!
Send your CV to [email protected] or contact us at +94 74 297 8117
JOIN GUSTA TODAY!
