Customer Service Assistant - Work from Home

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE ARE HIRING

Customer Service Assistant

Join Kiwi Outsourcing and take your career global

Join Kiwi Outsourcing and be part of a vibrant remote team serving a top New Zealand companies right from the comfort of your home!

What You’ll Be Doing:

  • Deliver excellent customer support via phone, email, and chat.
  • Respond to inquiries, handle complaints, and assist with orders or returns.
  • Maintain accurate records of all customer interactions.
  • Collaborate with internal teams to resolve customer issues efficiently.

What We’re Looking For:

  • Proficient English skills – both written and spoken.
  • Previous customer service experience required.
  • Experience in a clinical or healthcare-related field is a strong advantage.
  • Telemarketing or cold calling experience is an added benefit.
  • Multitasking skills in a fast-paced remote environment.
  • Familiarity with CRM systems and solid typing speed.
  • Problem-solving mindset and a positive attitude.
  • Reliable internet and a quiet working environment.

Perks of Working with Kiwi:

  • Location: Work-from-home
  • Compensation: LKR 70,000 – 100,000 (based on experience)
  • Working Hours: 4:00 AM – 1:00 PM (Sri Lanka Time), including a 1-hour break
  • Team Culture: Supportive, collaborative, and growth-focused remote team environment

HOW TO APPLY:

If you possess excellent skills, a passion for customer service, and proficiency in English, this invite is for you!!

Apply today and become part of our success story.

Email your CV to: [email protected]

(Please mention the job title in the subject line of your email.)

Note: Only applications sent via the email above or TopJobs will be accepted.