Customer Relation Officer - Airport PickUp Point
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Customer Relation Officer- Airport PickUp Point
JOB RESPONSIBILITIES
- Attend BIA arrival passenger transport inquiries and arrange pickup point vehicles quickly and efficiently.
- Help passengers to load their luggage by providing quality and friendly customer service.
- Drive Passengers from the Airport in a timely and professional manner.
- Guide and supervise BIA driver partners and make sure pickup point vehicles are available all the time.
- Maintain a smooth operation of the BIA Pickup Point.
- Improve and develop several pickups from the BIA PickUp point and help generate revenue for the company.
SKILLS AND COMPETENCIES
- Possess excellent communication and customer service skills.
- Speaking multiple languages will be an added advantage.
- Be able to follow instructions accurately.
- Be able to work independently as part of a team.
- Be punctual and reliable.
- Be able to work flexible hours on a shift basis.
