Assistant Manager - Food & Beverage | Assistant Manager - Banquet Sales | Front Office Exe
Hotel / Hospitality / Tourism / Leisure
About the Employer
Job Description
Asst. Manager – Food & Beverage
- Assist in the planning, coordinating, and execution of Food and Beverage activities
- Contribute to menu planning, food preparation, and presentation to maintain quality standards.
- Support the development and execution of marketing initiatives to promote food and beverage offerings
- Develop and implement training programs for food and beverage staff to enhance service quality and efficiency
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages
- Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary
- Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination
Asst. Manager – Banquet Sales
- Provide compelling communication to potential guests about the brand, facility and menus
- Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members
- Oversee event execution through effective planning to ensure proper timing and complete guest satisfaction
- Possess in-depth knowledge of all food and beverage menus
- Responsible for achieving the budget goal for Banquet and catering and maximize the revenue
- Manage activities of Banquets services in specific area MICE or Weddings and improve productivity, quality, service, creativity, and guest satisfaction
Front Office Executive
- Schedule the front office staff
- Trains, cross-trains, and retrains all front office personnel
- Verifies that accurate room status information is maintained and properly communicated
- Maximize room revenue and occupancy by reviewing status daily
- Supervises workload during shifts
- Ensures that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
- Maintains working relationships and communicates with all departments
- Maintains master key control
- Resolves guest problems quickly, efficiently, and courteously
- Enforces all cash handling, check-cashing, and credit policies
- Prepare revenue and occupancy forecasting
Prerequisite
- Possess a degree/diploma/professional qualification from recognized professional institution
- Exceptional Analytical skills, interpersonal skills and team management skills
- A warm personality & positive work Attitude
- Passion for delivering exceptional levels of guest service
- Minimum 3-5 years experience in hospitality industry
- Excellent command in English language both written and verbal
- Ability to work collaboratively in a fast-paced environment
- Commitment to deliver exceptional guest experience and supporting overall business objectives
- Age below 40 years
Selected candidates will be provided with accommodation, uniforms, meals on duty and an attractive remuneration package.
FORWARD YOUR CV TO
[email protected] | 037 2 221 221 | 076 012 44 45
No 57, Dambulla Road, Badagamuwa, Kurunegala. | www.epitomehotel.com
