Junior Executive | Executive - Inbound & Outbound Tour Operation | Ticketing Executive
About the Employer
Job Description
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Company: Asian Travel Solutions Pvt Ltd
Location: Parkland, Park Street, Colombo, Sri Lanka
Type: Full-Time
About Us:
Asian Travel Solutions Pvt Ltd is a well-established travel agency based in Sri Lanka within very short period, dedicated to providing exceptional travel experiences. We specialize in crafting bespoke itineraries, managing transportation logistics, and organizing unforgettable inbound tours. As we grow, we are looking for enthusiastic and dedicated individuals to join our team and contribute to our success.
Position: Junior Executive/Executive - Inbound & Outbound Tour Operation
Job Summary:
We are seeking a proactive and detail-oriented Executive to join our team. In this role, you will handle overall tour operation arrangements and assist in organizing inbound & outbound tours. This is an exciting opportunity for someone who is passionate about travel and eager to grow within a dynamic and innovative company.
Key Responsibilities:
- Assist in planning and organizing inbound tours for international clients, outbound tours for local clients including itinerary creation and booking accommodations and activities.
- Provide exceptional customer service to clients, ensuring their travel experience meets their expectations.
- Maintain and update tour itineraries, ensuring all arrangements are in place for a seamless experience.
- Handle bookings and confirmations, and manage related documentation.
- Maintain accurate records and provide reports as needed.
- Assist with other administrative tasks as required by the team.
Requirements:
- A diploma or degree in Hospitality, Tourism, Business Administration, or a related field is preferred.
- Previous experience in the travel or tourism industry is advantageous but not required. Fresh graduates with a strong passion for travel are encouraged to apply.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently as well as part of a team.
- A proactive and customer-focused approach.
- Fluent in English; proficiency in additional languages is a plus.
Position: Ticketing Executive
We are seeking a motivated and detail-oriented Ticketing Executive to join our team. The ideal candidate will be responsible for handling all aspects of ticketing and reservation services for both domestic and international travel. This role requires proficiency in Global Distribution Systems (GDS), strong organizational skills, and a customer-first mindset. You will play a crucial part in ensuring a seamless travel experience for our clients.
Key Responsibilities:
- Handle reservations, bookings, reissuance, cancellations, and refunds.
- Work with GDS systems such as Amadeus, Sabre, or Galileo.
- Issue tickets and provide accurate fare quotes to customers.
- Liaise with airlines, travel partners, and clients regarding ticketing and travel requirements.
- Assist with travel documentation, visa information, and itinerary management.
- Maintain proper records and generate ticketing reports.
- Provide excellent customer service and resolve any booking-related issues promptly.
Requirements:
- Minimum 1-2 years of experience in a similar ticketing role.
- Proficiency in one or more GDS platforms (Amadeus, Sabre, Galileo).
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to multitask and work under pressure.
- Degree or diploma in Travel & Tourism, Hospitality, or a related field preferred.
- Fluency in English; knowledge of additional languages is a plus.
What We Offer:
- A supportive and friendly work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- The chance to be part of an exciting new company with a dynamic team.
How to Apply:
If you are passionate about travel and eager to contribute to our growing company, we would love to hear from you. Please send your resume and a cover letter outlining your qualifications and interest in the position to [email protected] with the subject line “Application for (Position name)” - “[Your Name].”
Address: Level 05, Parkland 1, NO 33, Park Street, Colombo 02.
Application Deadline: 10th June 2025
Asian Travel Solutions Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in shaping unforgettable travel experiences and building a successful travel agency. We look forward to welcoming you to our team!
