Senior Banking Assistant - Digital Channels
Banking / Insurance / Financial Services
About the Employer
Job Description
JOIN THE TEAM OF CARGILLS BANK
Senior Banking Assistant – Digital Channels
KEY RESPONSIBILITIES
- Perform daily and monthly reconciliations of GL accounts
- Monitor transactions for failures, investigate root causes, and implement resolutions
- Identify and recover failed transaction incidents
- Prepare and process monthly commission settlements and ensure timely payments
- Generate and review daily and monthly reports
- Track disputes and coordinate resolution efforts with relevant stakeholders
- Support department-wide reconciliation processes to enhance operational efficiency
EXPERIENCE & QUALIFICATIONS
- Reasonable knowledge of banking products, settlements, and reconciliation processes
- Strong ability to handle disputes with customers, internal and external stakeholders and resolve them within agreed SLAs
- Relevant accounting and audit experience will also be considered
- Excellent teamwork and the ability to perform effectively under pressure
- Strong analytical and communication skills
- Proven relationship management skills, particularly with third-party merchants
- Proficiency in Microsoft Office applications
Interested candidates are invited to forward their CVs to [email protected] mentioning the post applied for, in the subject line of the email on or before 16th June 2025.
Head of Human Resources
Cargills Bank PLC
No. 696, Galle Road, Colombo 03.
Official website www.cargillsbank.com
