Job Description
WE ARE HIRING!
Step into a world where heritage, traditions of hospitality and the rich tapestry of our country's roots, come together to create an unforgettable journey...
The Kandy Hotels Company operates two of the most iconic properties in Kandy.
In 2025, we are embarking on an exciting journey to uplift our properties and services and we are looking for people who are driven by challenge and committed to delivering excellence, to travel this road with us!
Assistant Housekeeper – Queen’s Hotel, Kandy
We are looking for a dedicated professional to support the housekeeping department by assisting in managing daily cleaning operations, ensuring high standards of cleanliness and presentation, coordinating with housekeeping staff, conducting inspections, and maintaining inventory of cleaning supplies.
Key Responsibilities:
- Support the manager in overseeing the housekeeping department's daily functions, ensuring all tasks are completed efficiently and to the hotel's standards.
- Assign specific tasks to housekeeping staff and monitor their performance to ensure high standards of cleanliness are met.
- Regularly inspect rooms and common areas for cleanliness and maintenance issues, ensuring compliance with hotel standards.
- Provide hands-on training for new hires, covering cleaning techniques, safety protocols, and customer service expectations.
- Track the usage of cleaning supplies and equipment, reorder as necessary, and maintain an organized storage area.
- Create weekly schedules for housekeeping staff, ensuring adequate coverage while considering employee availability.
- Respond promptly to guest concerns regarding room cleanliness or service issues, working to resolve them to the guest's satisfaction.
- Monitor cleaning practices to ensure they meet health and safety standards, including proper use of chemicals and equipment.
- Compile data on housekeeping operations, including occupancy rates and cleanliness scores, to help management assess performance.
- Work closely with front desk staff and maintenance teams to coordinate special requests from guests, such as additional linens or repairs.
Candidates should possess:
- Minimum of 2-3 years in a similar role in a star class hotel.
- Extensive experience in All Inclusive hotel environment.
- Graduate of the Hotel School (SLIHTM) or any other equivalent qualification.
- Strong attention to detail and organizational skills.
- Good communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Knowledge of cleaning products and equipment.
- Ability to handle multiple tasks and prioritize effectively.
- Problem-solving skills to address guest concerns.
Applicants should send their CV's to: [email protected]
