Relationship Manager - Middle Market

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

RELATIONSHIP MANAGER – MIDDLE MARKET

(BUSINESS BANKING - COLOMBO REGION)

The position holders are responsible for deepening relationships with top accounts in a Branch / Branches related to Business Banking – Middle Market Segment as well as source accounts from open markets to grow the Asset & Liability books of the said segment. In doing so he / she will be responsible for the following.

THE JOB

  • To understand strategy, business plan & operations plan relating to Business Banking - Middle Market segment, in terms of segment mix, portfolio mix & such other factors that will help achieve the targets.
  • To periodically map all customer segments & business opportunities that hold potential for Business Banking Middle Market segment within the assigned Branches.
  • To ensure close monitoring & achievement of business plan / targets relating to Business Banking - Middle Market Assets & Liabilities across all branches assigned to them.
  • Maintain portfolio standards & manage delinquencies as per assigned target.
  • Cross Sell / Generate Business Banking - Middle Market Small Segment Products / Clients through the Business Banking - Middle Market Segment.
  • Deepen the business relationship by cross-selling / up-selling variety of products to improve customer stickiness & improve profitability for the region.
  • Ensure that optimal levels of income are generated for each client & a high level of Customer Group profitability is achieved.
  • To establish a robust internal control environment that is periodically reviewed & strengthened, through self-audits, periodic checks and such, as per policy.

THE PERSON

  • Should have a Master’s or Bachelor’s degree with a 1st class or 2nd class upper division or fully qualified in CIMA or Chartered Accountancy. (Qualification 1)
  • Should possess a Bachelor’s degree in Commerce, Finance, Management, Economics, Banking or any other related field (Qualification 2)
  • Possess at least 5 years’ exposure in Credit (if Qualification 1 is fulfilled)
  • Possess at least 8 years of Banking or Financial Services experience including at least 6 years’ exposure in Credit (if Qualification 2 is fulfilled)
  • Strong negotiation and communication skills.
  • Excellence in Planning & Organizing, Relationship Management & People Management.

Position is at Deputy Manager Level.

Please login to https://www.ndbbank.com/careers to apply on or before 13th June 2025.

We will correspond only with the shortlisted applicants
“We are an equal opportunity Employer”