Sri LankaJob Description
WE ARE HIRING
MANAGER - AFTER SALES SERVICE
Established in 1979, Senok Group is a diversified conglomerate and a leader across multiple industries, including Automobiles, Construction Machinery, Renewable Energy, Aviation, Engineering & Construction, Manufacturing, Mining, Tea, and Leisure & Living. With over four decades of excellence, we have built a strong reputation for innovation, quality, and reliability.
As we continue to evolve, we are proud to expand our portfolio by introducing top-tier Electric Vehicles (EVs) to revolutionize sustainable mobility.
We are looking for an experienced professional to join our EV Division as the key link between the after-sales team, dealers/clients, and customers ensuring seamless service and customer satisfaction!
What Makes You a Great Fit:
- 10+ years in after-sales service management in automotive is mandatory
- Strong knowledge of Automobile, EV technology & service operations.
- Experience in customer support & warranty management.
- Excellent leadership & problem-solving skills.
How You’ll Make an Impact:
- Act as the bridge between customers, the service team, and dealers/clients.
- Oversee after-sales service, including repairs, maintenance, and warranty claims.
- Ensure smooth communication and issue resolution.
- Improve service operations and customer experience.
- Train and guide the service team on best practices.
Senok Group is an equal opportunity employer
***By submitting your application, you consent to Senok Group conducting background and reference checks as part of the hiring process.
Send your resume to [email protected] mention the post applying for on the subject line.
