Senior Client Servicing Executive - SEO Projects

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

SENIOR CLIENT SERVICING EXECUTIVE – SEO PROJECTS

eMarketingEye is an internationally acclaimed digital marketing agency based in Sri Lanka, working with over 1200 clients across 45+ countries. We specialize in providing digital marketing solutions to the travel & hospitality industry offering a wide range of services from website design and development to performance-driven search marketing, SEO, social media campaigns and web analytics solutions.

Responsibilities

  • Act as the main point of contact between clients and the internal team
  • Understand client goals, brand, and digital strategy
  • Communicate project progress, timelines, and deliverables to clients
  • Build strong, long-term client relationships to encourage repeat business
  • Track project KPIs and campaign performance
  • Generate reports and insights for clients
  • Conduct SEO audits on websites using various tools
  • Oversee the end-to-end management of SEO projects (e.g., setup and onsite activities, ongoing and monthly/quarterly activities)
  • Coordinate cross-functional teams (content, analytics, part-time)
  • Monitor project milestones and ensure deadlines are met
  • Address any project issues or client concerns quickly and effectively
  • Manage risks and ensure minimal disruption to the project flow

Benefits

  • Above industry average remuneration and benefits
  • Opportunity to work with world-class digital marketing experts
  • Opportunities to travel overseas for client meetings and conferences
  • Ongoing training, guidance, and direction from global industry leaders
  • Modern and flexible working environment
  • Health insurance and life insurance
  • Convenient office shuttle service for daily commute

Characteristics

  • Common sense with the right attitude
  • Excellent communication skills
  • Creative and out of the box thinking
  • A team player with excellent interpersonal skills
  • Analytical and insightful attention to detail
  • Ability to work without supervision
  • Project management expert
  • Organised and efficient multitasker

Requirements

  • A degree in Marketing or Business Management or an equivalent qualification such as CIM UK
  • Excellent communication skills in English
  • Good knowledge of Microsoft Office applications

If you have the required qualifications and experience in line with our requirements, we would like to hear from you. Please email your complete CV to [email protected] stating the job code EMEDMSCSESEO in the subject line.