Job Description
Sri Lanka's No. 1 Largest Can Manufacturer
Making cans to support Local Industries and Export Development, "You Make, We Pack!", bringing Sri Lanka's finest offerings in quality packaging with 17 years of experience.
Account Manager (Sales Executive) - Nawala
Key Responsibilities:
- Customer Relationship Management:
- Manage the full customer lifecycle from onboarding to post-delivery follow-up
- Serve as the main point of contact for assigned B2B clients
- Foster long-term relationships to ensure satisfaction and retention
- Identify upselling and cross-selling opportunities
- Maintain and regularly update customer CRM records
- Sales Targets & Revenue Collection:
- Meet defined monthly, quarterly, and annual sales and collection targets
- Monitor order fulfillment, ensure timely payments, and resolve post-sales concerns
- Sales Process Management:
- Lead the complete sales process from inquiry to delivery
- Prepare and negotiate quotations in line with pricing strategies
- Collaborate with internal teams to meet client specifications and timelines
- Planning & Reporting:
- Prepare monthly sales and production forecasts
- Maintain sales pipeline, competitor insights, and visit logs for internal reporting
- Provide timely updates to the Head of Sales & Marketing
- Business Development & Market Insight:
- Identify and onboard new B2B clients
- Capture market trends and potential opportunities through active field engagement
- Operational Coordination & New Product Development (NPD):
- Liaise with QA and production teams to resolve quality issues swiftly
- Help manage aging stock and participate in launching new product trials based on customer feedback
Candidate Profile:
- Education:
- Bachelor's degree in Marketing, Business, or a related field
- Experience:
- 2-4 years in B2B sales, account management, or client servicing
- Industry experience in packaging, manufacturing, or production-based sectors preferred
- Skills & Competencies:
- Strong relationship and communication skills
- Proven ability to meet sales and revenue targets
- Proficient in MS Excel, CRM platforms, and reporting tools
- Excellent problem-solving and coordination capabilities
- Ability to work independently and travel regularly (valid driving license required)
Contact: [email protected]
