Assistant Manager - Quality Assurance

Supervision / Quality Control

About the Employer

Job Description

EX-PACK is a leading manufacturer of Corrugated Cartons in Sri Lanka and are looking for dynamic, talented and motivated individuals for the below position.

Assistant Manager - Quality Assurance

Key Responsibilities:

  • Assist in ensuring all customer quality-related requirements are met.
  • Conduct monthly review meetings and internal audits, ensuring corrective actions for non-conformities.
  • Monitor and evaluate production activities to identify areas for continuous improvement.
  • Collaborate with production teams to address quality-related issues quickly and accurately.
  • Handle customer complaints and engage in necessary customer visits to resolve issues.
  • Oversee adherence to quality certifications such as ISO, FSC, or other relevant standards, ensuring regulatory and customer compliance.
  • Develop, refine, and enforce quality control procedures across all production stages to maintain product consistency and reduce defects.
  • Utilize quality data and reports to identify trends, implement preventive measures, and support continuous process improvements.
  • Conduct training sessions for QA personnel and production staff to enhance awareness of quality standards and best practices.

Qualifications:

  • Degree or Diploma in Industrial Engineering, Manufacturing, Quality Management, or a related field.
  • 5-7 years' experience in a quality assurance role (packaging industry preferred).
  • Good understanding of ISO standards and quality management systems; experience with 5S, audits, and quality control tools.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in a team and manage multiple tasks efficiently.
  • Proximity to the Kelaniya area is an added advantage.

Please forward your CV to [email protected] indicating the position applied in the subject line within 10 days of this advertisement. Only short listed candidates will be called in for the interview.