Customer Coordination - Executive / Associate executive

Customer Service / Public Relations / Call Center

About the Employer

Job Description

We Are Hiring

Customer Coordination Executive / Associate

Established in 1979, Senok Group is a diversified conglomerate and a leader across multiple industries, including Automobiles, Construction Machinery, Renewable Energy, Aviation, Engineering & Construction, Manufacturing, Mining, Tea, and Leisure & Living. With over four decades of excellence, we have built a strong reputation for innovation, quality, and reliability.

As we continue to evolve, we are proud to expand our portfolio by introducing top-tier Electric Vehicles (EVs) to revolutionize sustainable mobility.

This advertised role ensures smooth customer interactions by handling inquiries, resolving issues, and improving the overall customer experience.

What Makes You a Great Fit:

  • Completion of O/L’s & A/L’s
  • Diploma / HND in related field.
  • Technical qualifications will be an advantage.
  • Prior experience in related field will be an advantage.
  • Good computer literacy.

How You’ll Make an Impact:

  • Communication and Customer interaction.
  • Problem solving and Resolution.
  • Administrative tasks.
  • Resolve customer complaints and issues.
  • Building strong customer relationships.
  • Maintaining customer records.
  • Answer customer questions and concerns.

Weekdays: 08:30 am to 05:00 pm

Saturday: 08:30 am to 01:00 pm

On Site | Full time

Senok Group is an equal opportunity employer. **By applying, you consent to background and reference checks as part of the hiring process.

If you believe you have the skills to take up this challenging role, send your resume to [email protected] with the position in the subject line.