Job Description
Your Opportunity to Lead, Inspire, and Excel Awaits at CA Sri Lanka!
The Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka) is a world-class professional body, proud to be a driving force of transformation in Sri Lanka's dynamic accounting landscape. For over 65 years, we have been at the forefront of shaping the accounting profession locally while making a significant impact regionally and globally.
As we continue to lead and transform, CA Sri Lanka is looking for a passionate and driven professional who embodies responsibility, adaptability, and a commitment to excellence to take on this exciting role.
Key Responsibilities
- Provide technical assistance to staff on hardware and software issues.
- Install, configure, and troubleshoot hardware and software.
- Set up user accounts and user profiles.
- Provide system administration and maintenance.
- Respond to and diagnose technical hardware and software issues.
- Research and recommend new technologies.
- Create and maintain documentation of technical processes.
- Follow up with users to ensure their technical issues have been resolved.
Qualifications and Skills
- Bachelor's degree in Information Technology, Computer Science, or a related field. Professional qualifications such as CCNA or MCSE will be an added advantage.
- More than two years' experience in IT support.
- Knowledge of hardware and software installation, troubleshooting, and maintenance.
- Ability to diagnose and resolve technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to prioritise tasks and manage multiple projects simultaneously.
- Knowledge of Windows and Mac operating systems.
If you are passionate and eager to contribute to CA Sri Lanka’s growth while advancing your professional career, please send your CV including two non-related referees’ contact details to [email protected] or to the address below within 7 days. Indicate the position applied for in the subject line or on the envelope.
NOTE: SOLICITATION WILL RESULT IN DISQUALIFICATION. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Head of Human Resources,
The Institute of Chartered Accountants of Sri Lanka
#30A, Malalasekera Mawatha
Colombo 07
Tel: 012 2 352000
www.casrilanka.com