Job Description
IT ASSISTANT
JOB DESCRIPTION
We are seeking a motivated IT Assistant to join our team. The ideal candidate will provide technical support, assist with software and hardware development, and help manage our ERP systems and tech savvy.
QUALIFICATIONS & SKILLS:
- Degree or Diploma or degree in Information Technology, Computer Science, or related field.
- 1–2 years of experience in an IT support or helpdesk role (internships included).
- Basic understanding of Windows/Mac operating systems, Microsoft Office Suite, and common networking concepts.
- Familiarity with IT hardware (laptops, desktops, printers, routers, etc.).
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
PREFERRED (OPTIONAL):
- Experience with Active Directory, Office 365, or basic scripting.
- Knowledge of ITIL practices or ticketing systems (e.g., Zendesk, ServiceNow).
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent.
Submit your CV to :
City Cycle Industries Manufacturing (Pvt.) Ltd, 119 Old Galle Road, Henamulla, Panadura 12500 Sri Lanka
